Precious
Hi, I'm Precious Osemeke
A problem-solver at heart, blending customer support, virtual assistance, and frontend development to create seamless experiences. Whether it's resolving customer issues, optimizing workflows, or building intuitive web applications, I thrive at the intersection of technology and user satisfaction. Let's build something amazing together!
About Me
Precious Osemeke is a customer support agent, frontend developer, and virtual assistant. She is passionate about enhancing user experiences and solving complex challenges. With expertise in customer support, she excel at troubleshooting issues, resolving inquiries, and ensuring seamless interactions to drive customer satisfaction.
As a frontend developer, Precious is skilled in React, JavaScript, Next.js, and TypeScript, building responsive, scalable, and user-friendly web applications.
With experience in virtual assistance, she provide task management, workflow optimization, and administrative support to streamline operations.
Bringing a blend of technical expertise and customer-focused solutions, Precious is dedicated to creating impactful experiences and driving business success.
Customer Support
Gempages (2024 - 2025)
Kimkala Koncept (2022 - 2023)
Tools
- ClickUp
- Intercom
- Slack
- Freshdesk
- Zoom
- Zendesk
- Zoho Desk
- HubSpot CRM
- LiveChat
Frontend Developer
Mobarter (2023 - 2024)
Tools
- HTML5
- TailwindCSS
- SASS
- React.js
- JavaScript
- TypeScript
- Redux
- REST API
- Next.js
- GitHub
- Figma
- Vercel
Virtual Assistant
Aiken Eye Clinic (2020 - 2021)
Tools
- Google Workspace
- Microsoft Teams
- Trello
- Notion
- Asana
- Grammarly
- QuickBooks
- Hootsuite
My Services
Customer Support
- ● Build and maintain strong relationships with clients to enhance satisfaction and retention.
- ● Guide new customers through the onboarding process and educate them on product features.
- ● Troubleshoot and resolve customer concerns while ensuring a positive experience.
- ● Gather customer feedback and collaborate with internal teams to improve products/services.
- ● Use customer support tools (e.g., Zendesk, HubSpot, Salesforce) to track and manage client interactions.
- ● Work closely with sales, marketing, and product teams to enhance customer success strategies.
- ● Assist customers by addressing inquiries, resolving issues, and ensuring a seamless experience.
Frontend Developer
- ● Develop and maintain responsive web applications using React, JavaScript, Next.js, and TypeScript.
- ● Convert UI/UX designs into clean, efficient, and interactive web pages.
- ● Optimize applications for maximum speed, scalability, and cross-browser compatibility.
- ● Collaborate with backend developers, designers, and product teams to ensure seamless integration.
- ● Debug and resolve frontend issues, ensuring a smooth user experience.
- ● Write clean, reusable, and maintainable code, following best practices.
- ● Stay updated with the latest frontend technologies and industry trends to improve development processes.
Virtual Assistant
- ● Managed daily administrative tasks, including scheduling, email correspondence, and calendar management.
- ● Conducted research and prepared detailed reports, presentations, and spreadsheets.
- ● Provided customer service by responding to inquiries and resolving issues promptly through email, chat, and phone.
- ● Organized and maintained digital files, ensuring easy accessibility and data accuracy.
- ● Coordinated with clients and team members to schedule meetings and appointments.
- ● Supported project management by tracking progress, updating task lists, and ensuring deadlines were met.
My Work
@ 2025 Precious Designs. All Rights Reserved.